Privacy Policy for eDocSolutions

Last updated: 22 June 2026

Who We Are

eDocSolutions (“we”, “us”, “our”) provides digital documentation products and related services.

Business name: eDocSolutions

Email:contact@edocsolutions.co.uk

Website: https://edocsolutions.co.uk (edocsolutions.co.uk in Bing)

What Personal Data We Collect

Information you provide

  • Name

  • Email address

  • Billing information (processed securely by our payment providers)

Information collected automatically

  • IP address

  • Device type

  • Pages visited

  • Cookies (via Squarespace)

How We Use Your Data

We use your information to:

  • Process and deliver your digital purchase

  • Send order confirmations and receipts

  • Provide customer support

  • Improve our website and services

  • Comply with legal and tax obligations

We do not sell or share your data with third party marketers.

Payment Processing

Squarespace Payments

Handles card payments securely. We do not see or store your card details.

PayPal

If you choose PayPal, your payment information is processed directly by PayPal. We do not receive your financial details.

Both providers comply with PCI‑DSS security standards.

Delivery of Digital Products

After purchase, you will receive:

  • An email confirmation

  • A secure download link

Your email address is used only to fulfil your order and provide support.

Refunds

Our products are digital downloads. Because digital files cannot be returned, all sales are final once the download link has been delivered.

Refunds are only issued if you accidentally purchase the same product more than once.

If you have trouble accessing your files, we will work with you to provide alternative delivery options. Contact contact@edocsolutions.co.uk.

Cookies

Our website uses cookies through Squarespace to:

  • Enable site functionality

  • Analyse site traffic

  • Improve user experience

You can manage cookie preferences through your browser or our cookie banner.

How We Store and Protect Your Data

We store your information securely using:

  • Encrypted servers

  • Access controls

  • Trusted third‑party platforms (Squarespace, PayPal)

We retain order information for up to 6 years to comply with UK tax law.

Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain processing

  • Request a copy of your data

To exercise these rights, contact: contact@edocsolutions.co.uk

Third Party Services We Use

Your data may be processed by:

  • Squarespace (website hosting, checkout, analytics)

  • PayPal (payments)

  • Google Workspace (email)

These providers may store data outside the UK but comply with GDPR‑equivalent safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact:

Email: contact@edocsolutions.co.uk

Business name: eDocSolutions